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Following on from the rant about
this seasons guests I thought maybe I should describe what the perfect guest would
be like and how they would behave.
Ideally, they would ring head
office before they leave and get our number and ask if there is anything we
need bringing from home, but if not there are a few things that are a safe bet.
Toiletries in resort are very
expensive, so bring what you need for the holiday and leave any half used
bottles behind at the end.
Cadburys chocolate! Milka just
isn’t the same.
Magazines and newspapers go down
well, as does marmite, HP brown sauce, branston pickle and cheddar cheese!
An ideal guest would be down for
breakfast at 8 o’clock, getting their ski gear on and out on the slope by nine.
Scraping and stacking plates at
dinner time is a winner as well, especially when the table is difficult to
navigate round.
My job is to make beds and clean
bathrooms, but is so much pleasanter when guests are tidy and the room doesn’t
look like a suitcase has exploded and you find dirty, scuzzy pants all over!
One thing that is particular to
this chalet, is respecting our privacy. We have a room at the back of the
kitchen, and it has been appalling the amount of guests who have walked in on
us, or who come down shouting “hellooooo, is anyone there” and asking a really
stupid question that could easily wait till I am upstairs back at work again,
like how cold is it outside? How many layers do you think I should wear?
And finally, at the end of the
week, guests are asked to fill in a questionnaire about how their week has
been. Unless it has been really bad, meals cold, late, rooms obviously not
touched all week or god forbid the staff have actually been rude or not turned
up then put excellent for everything, we get a bonus at the end of season based
on the scores and as well, the hosts I know put their hearts and souls into
running the chalets, and to get “satisfactory” is so demoralising.
So there you go, that’s how a
perfect guest should behave ;)
