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Robberies in Barcelo Bavaro Palace Deluxe Hotel

Robberies at Barcelo Bavaro Palace deluxe, Punta Cana

ARGENTINA | Monday, 5 March 2012 | Views [677]


I spent 10 days in the Barcelo Bavaro Palace Deluxe in Punta Cana Dominican Republic, together with my entire family (eleven people in total). Sadly, we were robbed inside 2 of the 3 hotel rooms (Ipod and Blackberry included).

The worst thing was, in first instance, the attitude of the hotel personnel. Mr. CARLOS MOTA, Public Relations Manager, suggested that we had robbed ourselves. We had to put up with them checking inside our underwear drawer.

Our only reward, after our complaints, was a few “consolation prices” such as one free massage, one dinner, and a couple of other things. We were never materially compensated, even though hotels have insurance for this kind of things, or a formal apology by Mr. CARLOS MOTA.

So this is how our dreamed vacations turned into a bitter experience.

Tags: barcelo, beach, resorts, safety

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