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Taxis in Vietnam; avoid the scams

VIETNAM | Monday, 1 June 2009 | Views [4962] | Comments [14]

Taxis

Taxis are the number one place where even the savviest travelers are taken advantage of—yes, even you!  Vietnam is no exception.  That’s why you should only take licensed taxis that have official meters.

The scamming may start as soon as you step out of the airport. It usually starts when you're approached by a "limo driver" who says he's just finished his shift and could use a little extra cash.  “Care for a lift?”  Most of the time you will eventually get to your destination, but only after the driver you takes you on a scenic, roundabout tour of the city, perhaps even stopping to pick up more passengers for the joy ride.  All the while your fare is hiking up to an undetermined amount as your “driver” judges how much he thinks he can get out of you.    

Being overcharged may be the least of your worries with an airport ‘limo service’.  A common trick in Vietnam is that the driver will set a reasonable flat fee with you before taking you to your hotel, but then hold your luggage hostage in the trunk until you pay him a hefty ransom. 

How can we beat these scammers at their own game? 

NEVER EVER accept a ride with anyone who does not have a working meter and a displayed license. 

Doing so not only puts your money in danger, but more importantly, your safety.  Being grossly overcharged by a fake taxi in Vietnam might put a damper on your vacation, but losing a little extra cash pales in comparison to the risks of kidnapping, assault or robbery. 

Scam artists have been known to pose as taxi drivers and take off with your luggage. They have also taken unsuspecting tourists to a deserted area and then robbed and/or assaulted them. 

Airport ride - Ian's story

“When I visited Ho Chi Minh I was immediately approached by taxi drivers at the airport (outside the arrival gates) who tried to take my bags and usher me into their taxis. I asked about price to my hotel in a central district and  was quoted $40 USD. I refused and was then immediately offered the same ride for $20. I made my way out to the taxi rank and negotiated a much 'fairer' fare of $8 USD, including toll fares, which is roughly what most guidebooks suggest.

When in SE Asia I try to put the price I'm paying into perspective of their local cost of living. In my experience of Vietnam taxi drivers would consistently quote about double the 'fair' price - and if you don't barter you're paying for a very expensive ride!”

Ian

Avoid Being Shortchanged

If you suspect you were scammed, try to write down specifics about the driver and/or the taxi so you can file a police report later. 

Even the licensed, metered guys try to get their fair share in the action.  “Shortchanging” is one of the most common tourist scams in Vietnam not only in taxi taxis but in gift shops as well.  It takes full advantage of two common assumptions-that the tourist does not know the language and is unfamiliar with the local currency.  It allows them to take advantage of the full spectrum of tourists-from ripping off frugal backpackers to swindling carefree wealthy travelers.

Easy fix to shortchanging—next time you travel, count your money out loud as you hand it to the taxi driver or cashier, bill by bill, and make them confirm the amount out loud to you while it’s in their hands. 

Seasoned travelers often try to avoid taxis altogether and instead opt for riding bikes, walking or public transportation when available.

Top tips for good Taxi experiences:

  • Ask your hotel or hostel where to find a legit taxi
  • Take a business card from your guest house or hotel with you - it's easy to show this to a taxi driver after a long day and few beers and be reassured that you won't have a Lost in Translation moment.
  • Familiarize yourself with a map to learn the main streets, and pay attention to where the taxi is taking you.
  • Make sure the meter is turned on and ask the driver what the rate will be to make sure you are being charged an appropriate fare.
  • Look for a car number and company marked on the outside, a registration and driver information card displayed on the dashboard, and a list of charges on display.
  • Study the rate list when you first sit down in the taxi.  Make it very blatant to the driver that you are checking out the rates—this will keep him from trying any funny business.
  • Make sure all taxis you enter are legal, fully-licensed, and in good condition (i.e. inner door handles that work and proper seatbelts).
  • Above all else, trust your inner traveler instincts.  If something seems the least bit fishy, stop the taxi, pay the driver, and hightail it out of there!

Read more stories from WorldNomads.com to help keep you travelling safely. WorldNomads.com - an essential part of every adventurous traveller's journey.

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Tags: safety, scams, taxis, travel, vietnam

Comments

1

I have not had issues with Taxis in Hanoi yet. With airport pickups in Hanoi I generally avoid the waiting taxis and have one pre-ordered. Quite often if you are at a half decent hotel they will do this for you, just call them before you fly and get them to pick you up from the airport. Some hotels actually have their own car for pickups. Slightly more expensive but you get peace of mind and working air con :-)

  Andy Apr 22, 2012 3:21 AM

2

Thank for sharing!

  http://vnnol.com Mar 26, 2012 6:10 PM

3

There is not a real problem with taxis in vietnam, lets say I never hd one. Airport taxis are fine and cheap and even if you grab a cab i the city it is all OK if you are not a total idiot. Give this guys some tip nd good. To people they tell me they got ripped of by paying 10 dollar instead of 5 from the airport I only can say: keep cool, this are only 5 dollar, your government rips you off more every year and if you have enough money to pay a flight ticket for example from Europe to Vietnam there is no point to moan about 5US. If you need to than better save your money watch the telly and stay at home :-)

  slonik on tour Jan 20, 2012 3:22 AM

4

I generally read up first about taxi before I arrive, a lot of airports have a prepaid taxi booth inside the terminal, this saves alot of hassels, when in Hanoi we caught the local bus super cheap and lots of fun

  Lennoxhead Nov 2, 2011 7:25 PM

5

You can avoid taxi scam by booking private airport transfer service in advance. For my last trip to Viet Nam, I got cheated in Hanoi. I and driver agreed on a price for the trip, let’s say $20.00, then once I arrived at my hotel the cabbie seems to remember agreeing on $35.00.

We argued 10 minutes and I paid to get peace in my mind. I did not want this thing destroy my holiday.

For next trip to Da Nang, Nha Trang and Ho Chi Minh city, I did some searches and found this great site: www.yourlocalbooking.com. It is online booking engine and instant confirmation

The price is reasonable. Prices are a bit more than a cab and a lot less than a hotel transfer. Gives you piece of mind, especially if you are flying in late and don't want the taxi haggling hassles. We got what we pay for

Their customer service was excellent! When we met our driver at arrival hall, the representative gave me a call, take care of us. She also checked my flight status because there was a typhoon coming. That was really great. I did not expect.

This is hotline: + 84 979 58 77 44 or support@yourlocalbooking.com

  Jennifer Ong Sep 30, 2011 5:31 PM

6

Only catch Vinasun or Malinh.

  Anonymous Jan 29, 2011 10:28 PM

7

By laws, all taxi cabs in Vietnam must be licensed and must have meter. Do not get into any taxi that does not display license and does not have meter. You can even call the police if a taxi does not have meter.

  David Sep 12, 2010 12:52 PM

8

Be careful when taking taxis after shopping at Diamond Plaza: Diamond Plaza department store (34 Le Duan Street, District 1, Ho Chi Minh City). They all wait around the corners just to get you. Many of our friends got ripped off paying more than double the usual price when we didn't take legit taxis like MaiLinh or Vinasun. Their meters starts out at a reasonable price and then move up very quickly. When you see a meter moving up too quickly, get out. We even tipped the guy because he didn't have change. We usually tip taxi drivers, but this one was forced.

  Kingfishers Jun 29, 2010 7:14 AM

9

From Ha Noi airport to the Old quarter is around 15 USD.
Traveler should do a research about common scams and to avoid them before landing in the country. Thank you for the tips.
Robbed by taxi is still something unheard of, but it could happen with an illegal taxi.

  Paul May 9, 2010 3:11 PM

10

My friend who works just outside of Saigon got robbed by a taxi just a few days ago. She went into a ca and the cab driver put a handkerchief in front of her face. She went unconscious and woke up 4 hours later in a deserted street completely robbed. Luckily she was unhurt. Watch out, people.

  Jay Aug 10, 2009 5:22 PM

11

I'm wondering if the $8 story is about Hanoi and not Ho Chi Minh City? I only remember paying a toll in Hanoi. Though $8 seems a little cheap for that ride.

  Robert Reid Jun 10, 2009 10:38 PM

12

@sherry and @timen
Thanks so much for weighing into this discussion. I guess it shows is that there's nothing like the true local experience you gain from living somewhere to understand all the subtle nuances of catching a cab safely - and cheaply.

Thanks everso for your tips!

  travel-tips Jun 5, 2009 3:37 PM

13

Seems a little misguided advice if you ask me. The guy who paid 8 USD to get to his hotel still got ripped off... hardly someone anyone should be taking advice from.

100,000 VND is really the upper-maximum for an airport to district 1 trip. Upon arrival I always avoid any and all people approaching and go strait for the elevators on the left or right side of the building. Take it up to the departures level and take one of the legit taxis dropping somebody off.

Mai Linh, Vinasun, PetroVietnam, Saigon Tourist, VinaTaxi... those are all fine. Just make sure the meter is working and the guy has his license and looks professional.

Oh and don't communicate too much with the driver if you're new. The more you screw-up with pronunciations, the more likely he'll try to drive around a bit before dropping you off. Just hand him the address and relax; you just had a long flight and he'll understand you're tired.

  Timen Swijtink Jun 4, 2009 1:28 PM

14

The trustworthy taxis in Vietnam are Malinh and Vinasun - these are the only two worth using. When leave the airport - go towards the taxi rank and as people approach you just say - Malinh or Vinasun and they will leave you alone. You don't have to wait in the queue and take the next available taxi - instead - just go to the Malinh or Vinasun cab directly even if they are 3rd in 'line'.

A fare from the airport to most places in District 1 is never more than 100,000 dong on the meter.

Never negoiate fares with taxi drivers in HCMC - they all have meters and you should just pay the meter - it's actually quite simple and safe. No driver has ever asked me to negotiate a fare and I've been living here for 8 months.

Granted, you'll always run into unscrupulous drivers anywhere - just use your head.

  Sherry Ott Jun 4, 2009 3:14 AM

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